Remote access software

Remote access software allows you to provide remote support everywhere securely and safely over the Internet and reach customers behind firewalls and NAT addresses instantly without programming or configuring anything.

Remote access software application has several versions with different set of functions. Enterprise version is the most enhanced and effective version of the tool family. With the Enterprise version you can access both manned and unmanned remote computers through firewalls. You can provide computer support to your clients using the multitude of productivity features such as remote computer inventory and remote server monitoring.

 Key features:

1. Reboot remote computer and automatic reconnect;
2. Connect to Windows login screen of the remote computer;
3. Showing own computer screen;
4. Giving access to own computer to remote user (keyboard and mouse);
5. Invoicing over internet;
6. Automatic recording of the connection time;
7. Inventory of the remote computer; 
8. Secure access to unmanned computers through firewall;
9. Automated remote server monitoring.
3.3 Development technologies:
• MSGConnect (http://www.eldos.com/msgconnect/desc.php) is used for connection.
• Encrypting is made using StreamSec component kit.
3.4 Debugging:
• At the debugging/testing stage EurecaLog component is being used. This allows to find all unhandled exceptions. Also it allows to find memory leaks after closing of application.
• However main testing of application occurs in special program AutomatedQA. It allows to watch what happens during tested application runtime: recording all exceptions that occurs in application, allows monitoring of created and deleted objects (this helps to find memory leaks during runtime). Call stack helps to find bottlenecks in program. AutomatedQA also allows testing of application performance.

Technologies:

- Delphi, 
- J2EE, 
- Java techonolgies: 
- Hibernate, 
- Spring, 
- Quartz, 
- XStream, 
- JasperRepors, 
- ACEGI, 
- IceFaces, 
- JSF, 
- ZKoss