Get in touch
Thank you
We will get back to you as soon as possible
.pdf, .docx, .odt, .rtf, .txt, .pptx (max size 5 MB)
Thank you
We will get back to you as soon as possible

Apply for this position

Account Manager

home Location: Remote
home Cooperation: Full-Time

About Binary Studio

  • Binary Studio is a boutique software development company, regularly praised for the unique blend of engineering excellence and product ownership.
  • With our development team made up of top 0.5% international tech talent, we build web and mobile platforms using Node.js, .NET, React Native, Flutter, and integrating AI and ML. We also offer full-cycle QA and project management services to ensure the efficient delivery.
  • Our clients see us as a trusted partner dedicated to turning visions into great products. This is proven by 100+ delivered projects, more than two decades of business excellence, and stellar customer reviews.

As part of the interview, we’ll check on your fit with our values:

  • Student Always — we share our knowledge & educate the team (e.g., our Binary Studio Academy) and are constant learners ourselves
  • Leadership & Expertise — we strive for top-notch results in everything we do and are not afraid to think outside the box of our roles
  • Ownership & Initiative — we evaluate Binarians’ performance by the number of things they take ownership over and deliver
  • No Asshole Rule — we don’t work with arrogant people

Your Responsibilities:

  • Respond to Client inquiries promptly and efficiently, serving as the primary point of contact for Client-related concerns
  • Schedule regular Client meetings to review roadmaps, gather feedback, and identify opportunities for improvement
  • Monitor Client accounts to ensure service delivery aligns with budget and objectives
  • Identify and capitalize on upselling, cross-selling, and renewal opportunities for business growth
  • Maintain up-to-date Client records, tracking contract updates and renewals
  • Oversee account processes, such as team extension, replacements, downsizing, and escalations
  • Assist the account team in refining project-related processes and providing support
  • Create bi-weekly progress reports for top management
  • Coordinate invoicing with the accounting department
  • Collaborate with the Delivery team on candidate interviews, onboarding, and maintaining Client-related documentation

Requirements:

  • At least 2 years of experience in account management, preferably in the software development or technology industry. Additional sales or customer service is highly appreciated
  • Advanced English proficiency
  • Bachelor’s degree in business administration, marketing, communications, or related field; familiarity with software development is a plus
  • Excellent written and verbal communication skills, with the ability to build and maintain strong Client relationships
  • Ability to resolve Client issues and manage multiple projects simultaneously, ensuring deadlines and budgets are met
  • Familiarity with software development processes, methodologies, and technologies to communicate effectively with development teams and Clients
  • Strong organizational and time management skills, with a willingness to learn new skills and adapt to changes in the industry

Reasons to join Binary Studio:

  • No bureaucracy: autonomy in decision-making after the probation period is over
  • Opportunity to hone your skills on real problems
  • Possibility to create processes from scratch and impact company
  • Awesome young, engaged and motivated team

What We Offer

  • Binary Studio-1

    Basics

    • Paid time-off, paid sick leaves, and additional days off for special cases
    • 10 days of state holidays
    • Regular compensation review based on your performance
    • Work from anywhere - up to 100% of the time if you want
  • Binary Studio-2

    Advancing Your Skills

    • Annual education budget
    • Certification reimbursement: 75% coverage of successful certification completion
    • Academy Pro/Bro: internal knowledge-sharing sessions on tech and non-tech topics
    • Tech meetups: external knowledge-sharing sessions on tech topics
    • Binary Studio Academy participation: trying new roles and upgrading your skills
  • Binary Studio-3

    Company Support

    • Internal credits
    • Compensation advance
    • Health issues support
  • Binary Studio-4

    Time Together

    • Teambuildings
    • Online and offline activities
    • "Let’s celebrate together" gifts
    • Referral scheme: bonus to bring new Binarians in

What Binarians Say About Working With Us

  • I was initially attracted to Binary thanks to its reputation as the most selective company I knew.
    Christina Berko

    Christina Berko

    Client Manager

  • Ever since I first heard of Binary Studio, joining this company has been a long-time dream of mine, and I feel fortunate to work alongside such talented professionals.
    Andreia Dolynska

    Andreia Dolynska

    HR Specialist