Business use cases of AI software
Customer service
AI-powered chatbots and virtual assistants can automate routine communications and allow you to implement support 24/7. They process customer requests and generate relevant responses to answer common questions, provide tech assistance, schedule appointments, and more. It considerably improves customer services while reducing expenses on keeping a large client support team in-house.
Sales and marketing
Artificial intelligence can process large volumes of customer data to detect patterns and personalize sales and marketing interactions accordingly. It allows you to predict customer behavior and understand what to do at a specific moment to make someone convert. AI systems also score leads to help sales reps focus on the most promising customers and provide real-time tips.
Finances and accounting
AI-powered systems are highly effective in detecting fraudulent activities. Algorithms automatically analyze real-time data to detect unusual patterns and mark transactions as suspicious. Such software can also run credit scoring and risk assessment to evaluate whether a candidate is reliable enough to get a loan. This way, you don't have to check people against multiple databases manually and can make decisions much faster.
Supply chain and inventory management
Enterprises and manufacturers can adopt AI-based applications to analyze market trends and historical data for demand forecasting. Such functionality is essential to optimize inventory levels and avoid supply chain disruptions. AI also enables warehouse automation through automated packaging, delivery management, and order fulfillment. You can optimize human resources and focus on more critical operations while AI systems do the routine work.
Looking for another tech expertise?
We are a team of 160+ engineers with a versatile stack, QA testers, UI/UX designers, and other tech specialists available for staffing.